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I created a business email to my GoDaddy domain using Zohomail after watching a great YouTube video on Hassan channel.
During setup, I logged into my domain DNS provider to auto authenticate all the records to be configured properly.
I tested it and everything works fine sending and receiving emails as long as the domain name servers are set to default.
The problem appears and I can’t receive any mails when the domain name severs are changed from their default setting.
I have tried different approaches but nothing seems to work.
I am reaching out to this community in the hopes that someone else may have encountered a similar problem and discovered a solution.
Your support and expertise are greatly appreciated, as this issue is impacting my business operations.
Thank you in advance for any assistance you can provide.
@hasanolla after changing the DNS you will need to reauthenticate the service in Zoho. I myself moved away from Zoho because they didn't like that I was sending email from my development localhost and shutdown my email account. I now self host using Mail-In-A-Box (MIAB) and using CloudFlare as the my DNS provider.
Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
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