Skip to content

Forum in maintenance, we will back soon 🙂

Display Point Syste...
 
Notifications
Clear all

Display Point System in the header Error

63 Posts
4 Users
8 Reactions
1,731 Views
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@john-nnanna this error is most likely a result of you not having the "Pro" version of Elementor.

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 05/12/2024 7:49 pm
Hasan Aboul Hasan
(@admin)
Posts: 1276
Member Admin
 

@john-nnanna did you extract the zip file first?

 
Posted : 05/12/2024 8:51 pm
(@husein)
Posts: 550
Member Moderator
 

@john-nnanna which template is this?

 
Posted : 05/13/2024 4:38 pm
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@husein I'm under the impression that this is from the SaaS course.

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 05/13/2024 5:27 pm
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@admin I first tried uploading the zip file and got the error. Then, I extracted and opened the folder and saw the Json file. I also tried uploading it but same issue. I am concerned because you used the free version of elementor in the video and it worked. Assuming it is a premium elementor thing I wont bother.

 
Posted : 05/14/2024 1:54 am
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@ssadvisor Okay, thank you very much. Let me wait for the admin to reply.

 
Posted : 05/14/2024 1:54 am
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@husein The point header template

 
Posted : 05/14/2024 1:55 am
Hasan Aboul Hasan
(@admin)
Posts: 1276
Member Admin
 

@john-nnanna we will test this. and get back to you

 
Posted : 05/14/2024 8:35 am
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@admin this is related to the variable type IIRC; it's located toward the bottom of the JS file. There are only two supported in the free version of Elementor.

This post was modified 11 months ago by SSAdvisor

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 05/14/2024 1:27 pm
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@ssadvisor Thank you very much

 
Posted : 05/20/2024 7:35 pm
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@admin Alright, I have sent you an email. Thanks

 
Posted : 05/20/2024 7:37 pm
(@husein)
Posts: 550
Member Moderator
 

@john-nnanna I just tried both of them. Both worked perfectly; however, some features required the Elementor pro version, so they didn't work. However the template as a whole is working perfectly.

 
Posted : 05/21/2024 9:44 am
Hasan Aboul Hasan
(@admin)
Posts: 1276
Member Admin
 

@john-nnanna please share a screenshot of the problem, and which file exactly you are importing

 
Posted : 05/21/2024 12:47 pm
 JK
(@jk)
Posts: 49
Trusted Member Customer Registered
Topic starter
 

@husein It's Okay. Let me assume, the issue is because I am not using the pro version of Elementor. Let me try one more time and if I have no luck I will check out the other courses. This one is already taking time. 

 

Thanks for the great help y'all offer in this community.

 
Posted : 05/26/2024 1:12 am
Hasan Aboul Hasan
(@admin)
Posts: 1276
Member Admin
 

@john-nnanna, if you can record a 1-minute video showing what's happening from your side, maybe we can help more.

 
Posted : 05/26/2024 8:14 am
Page 2 / 5
Share:
[the_ad_group id="312"]