Display Point System in the header Error

@john-nnanna You're welcome my friend. If you can show us a screenshot of how your page looks when trying to import or a small video as @admin mentioned it might help us help you more.

@husein Thank you very much, I made this short video explaining the issue https://youtu.be/e2IUIxN2yyA. The issue still persists from my end even after buying elementor pro.  Pls help if you can.

I've also sent an email to the admin. I hope to get help this time.

Extract the Zip File, and Import the JSON

@admin I've done that sir. It's not working. I don't know what could possibly be the issue?

I extracted the file and imported the Jason file and returning the error as I showed in the short video I sent here. Thanks for helping 

we are checking and testing the template from our side, and we will get back to you

@admin Alright. Thank you.

@john-nnanna I just tried it and it worked properly.

@husein Still not working. Dont worry. Let me build a template from scratch. Thanks for your all assistance.

@john-nnanna Did you extract the contents of the zip file before trying to upload it to elementor?

@john-nnanna mmm, weried, try again, and let me know. try another theme. maybe it is a conflict. anyway, let me know what happens

@husein Yes I Did Sir. I will try another theme as the admin suggested. Thanks a bunch.

@admin Alright sir. Though I am using neve theme.

@admin Again pls sir approve my logins for the uptime and website monitor. I have sent a request. Thanks. 

@admin I tested Astra yesterday, and it still shows the invalid template type error. I've built a template that helped me to proceed. Pls help me approve logins fir the web monitor and uptime monitor so that I can start reading date from my site.

@john-nnanna no approval required, just use the password and the email, did you try?